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Terms And Conditions

The mereje Site Terms of Use describe when and the conditions under which you are allowed to access or use the site (defined in Section 5 below). Please read these Site Terms of Use carefully before visiting our Site. Some visitors to our Site simply visit the publicly available portions of our Site or use the public site services. If you do not agree to these Site Terms of Use, you may not visit, use, or access the Site or Site Services as a Site Visitor, User or otherwise and may not click to accept the Terms of Service when prompted on the Site.


This website is owned and operated by Mereje and trading as Mereje Marketplace. Our company contact information is written below this document. Please read these terms and conditions carefully. These terms and conditions apply to use of our website. The sale of goods via our website is subject to Mereje Marketplace Customer Terms. Selling on Mereje is subject to Mereje Marketplace Seller Terms.

Where we refer to "Consumer" below we mean an individual acting for purposes which are wholly or mainly outside that person's trade, business, craft or profession.

Changes To The Terms And Conditions

We may change these terms and conditions by posting the revised version on our website at any time. Please check our website from time to time. You will be bound by the revised agreement if you continue to use our website following the effective date shown.

Acceptable Use Policy

You agree that you will not in connection with our website:

  1. Breach any applicable law, regulation or code of conduct or infringe any intellectual property or other rights of others;
  2. Publish or send any information (including links or references to other content), or otherwise behave in a manner, which:

  1. Is unlawful, defamatory, threatening, harassing, invasive of privacy, offensive, vulgar, racist, hateful, discriminatory, obscene, pornographic, sexually suggestive, promoting of self-harm, misleading, abusive or deceptive;
  2. Infringes any intellectual property or other rights of others;
  3. Involves phishing or scamming or similar; or
  4. We otherwise reasonably consider to be inappropriate;

  1. Publish or send any information which involves revealing any personal data of another person (i.e. information enabling someone to be identified or contacted) unless that person is 18 years or over and you have obtained that person's explicit written consent or you are the parent/guardian of such person;
  2. Impersonate any person or entity for the purpose of misleading others;
  3. Sell access to our website;
  4. Use our website to provide a similar service to third parties or otherwise with a view to competing with us;
  5. Sell advertising, sponsorship or promotions on or in connection with content except where explicitly authorized by us;
  6. Use our website for junk mail, spam, pyramid or similar or fraudulent schemes;
  7. Do anything which may have the effect of disrupting our website including worms, viruses, software bombs or mass mailings;
  8. Do anything which may negatively affect other users' enjoyment of our website;
  9. Gain unauthorised access to any part of our website or equipment used to provide our website;
  10. Use any automated means to interact with our systems excluding public search engines; or
  11. Attempt, encourage or assist any of the above.


You acknowledge that any information published or sent on or via our service by other users is the sole responsibility of the person from whom such content originated and we are not responsible for it. We cannot guarantee that any general information that we may make available on our website is accurate or up to date. You rely on it at your own risk. We reserve the right without notice or refund to suspend, alter, remove or delete content or to disclose to the relevant authorities or to a complainant any content or behaviour if it is the subject of complaint or where we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.


You acknowledge and agree that we may process your personal data in accordance with the terms of our Mereje Privacy Policy which is subject to change from time to time.

Functioning Of Our Website

We do not guarantee that our website will be uninterrupted or error-free and we are not responsible for any losses arising from such errors or interruptions. We are entitled, without notice and without liability, to suspend the website for repair, maintenance, improvement or other technical reason and to make changes to our website.

Your Account

If we permit you to create an account on our website, this is for your personal use only and is non-transferable. You must not authorise or permit any other person to use your account. You must take reasonable care to protect and keep confidential your password and other account or identity information. You must notify us immediately of any apparent breach of security such as loss, theft, misuse or unauthorised disclosure or use of a password. You are responsible for third parties who use your account or identity (unless and to the extent that we are at fault).

We are entitled at any time for any reason and with or without notice to terminate your account on our site including deletion of all data contained therein.

Intellectual Property Rights

All trade marks, logos, content (including our website's structure and layout), graphics, images, photographs, animation, videos, text and software used on this site are our intellectual property or that of our suppliers, partners or other users. For the purposes of your personal use only, you may view such material on your screen and print a single copy. You may not otherwise use, sublicense, retrieve, display, modify, copy, print, sell, distribute, download, hire, reverse engineer (unless permitted by applicable law) or create extracts of, or derivative works from, such material without our specific prior written consent.

Just to be clear - you must not collect, scrape, harvest, frame or deep-link to any information on our website without our specific prior written consent. You license (i.e. permit) us to use your content both on our own website and also, for marketing purposes, on other channels including different websites, social media and emails.

Third Party Websites

We may link to third party websites which may be of interest to you and/or include third party advertising on our site and/or use third party-provided services on our site. We do not recommend or endorse, nor are we legally responsible for, those sites or services. You use such third party sites or services at your own risk.


Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents. You must give us a reasonable opportunity to remedy any matter for which we are potentially liable before you incur any costs remedying the matter yourself. If you are a Consumer, we shall not be liable for any loss or damage caused by us or our employees or agents in circumstances where:

  1. There is no breach of a legal duty of care owed to you by us or by any of our employees or agents;
  2. Such loss or damage was not foreseeable (meaning it was not an obvious consequence of our breach or not contemplated by you and us at the time we entered into this contract);
  3. Such loss or damage is caused by you, for example by not complying with this agreement; or
  4. Such loss or damage relates to a business.

  1. If you are a Consumer, you will be liable for any reasonably foreseeable loss or damage we suffer arising from your breach of this agreement or misuse of our website (subject of course to our obligation to mitigate any losses).
  2. The following clauses apply only if you are a business.

  1. In no event (including our own negligence) will we be liable for any: Economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings); Loss of goodwill or reputation; Special, indirect or consequential losses; or Damage to or loss of data (even if we have been advised of the possibility of such losses).

You will indemnify us against all claims and liabilities directly or indirectly related to your use of the website and/or breach of this agreement.To the extent allowed by law, you and we exclude all terms, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement.


We may send all notices under this agreement by email to the most recent email address you have supplied to us (unless otherwise stated in this agreement). Headings used in this agreement are for information and not binding. Any failure by either party to exercise or enforce any right or provision of this agreement does not mean this is a "waiver" (i.e. that it cannot be enforced later). If any part of this agreement is ineffective or unenforceable for any reason, then it will be replaced with a provision which as far as possible achieves the same thing and the rest of the agreement shall continue to apply. We may transfer this agreement to a third party but this will not affect your rights or obligations. A person who is not a party to this agreement shall have no rights to enforce this agreement except insofar as expressly stated otherwise.


If you have any complaints, please contact us via the contact details shown below.

Email Us: Info@Mereje.Com



Mereje Marketplace operates an ecommerce platform consisting of a website and mobile application ("marketplace"),for the sale and purchase of consumer products in Globally.

These general terms and conditions shall apply to buyers and sellers on the marketplace and shall govern your use of the marketplace and related services.

By using our marketplace, you accept these general terms and conditions in full. If you disagree with these general terms and conditions or any part of these general terms and conditions, you must not use our marketplace.

If you use our marketplace in the course of a business or other organizational project, then by so doing you:

  1. confirm that you have obtained the necessary authority to agree to these general terms and conditions; bind both yourself and the person, company or other legal entity that operates that business or organizational project, to these general terms and conditions; and
  2. agree that "you" in these general terms and conditions shall reference both the individual user and the relevant person, company or legal entity unless the context requires otherwise.

Registration and Account

  1. You may not register with our marketplace if you are under 18 years of age (by using our marketplace or agreeing to these general terms and conditions, you warrant and represent to us that you are at least 18 years of age).
  2. You may register for an account with our marketplace by completing and submitting the registration form on our marketplace
  3. You represent and warrant that all information provided in the registration form is complete and accurate.
  4. If you register for an account with our marketplace, you will be asked to provide an email address/user ID and password and you agree to:
    1. keep your password confidential;
    2. notify us in writing immediately (using our contact details) if you become aware of any disclosure of your password; and
    3. be responsible for any activity on our marketplace arising out of any failure to keep your password confidential, and that you may be held liable for any losses arising out of such a failure.
  5. your account shall be used exclusively by you and you shall not transfer your account to any third party. If you authorize any third party to manage your account on your behalf this shall be at your own risk.
  6. We may suspend or cancel your account, and/or edit your account details, at any time in our sole discretion and without notice or explanation, providing that if we cancel any products or services you have paid for but not received, and you have not breached these general terms and conditions, we will refund you in respect of the same.
  7. You may cancel your account on our marketplace by contacting us.

Terms and conditions of sale

  1. You acknowledge and agree that:
    1. the marketplace provides an online location for sellers to sell and buyers to purchase products;
    2. we shall accept binding sales, on behalf of sellers, but Mereje is not a party to the transaction between the seller and the buyer; and
    3. a contract for the sale and purchase of a product or products will come into force between the buyer and seller, and accordingly you commit to buying or selling the relevant product or products, upon the buyer’s confirmation of purchase via the marketplace.
  2. Subject to these general terms and conditions, the seller’s terms of business shall govern the contract for sale and purchase between the buyer and the seller. Notwithstanding this, the following provisions will be incorporated into the contract of sale and purchase between the buyer and the seller:
    1. the price for a product will be as stated in the relevant product listing;
    2. the price for the product must include all taxes and comply with applicable laws in force from time to time;
    3. delivery charges, insurance costs, other ancillary costs and charges, will only be payable by the buyer if this is expressly and clearly stated in the product listing;
    4. products must be of satisfactory quality, fit and safe for any purpose specified in, and conform in all material respects to, the product listing and any other description of the products supplied or made available by the seller to the buyer; and
    5. the seller warrants that the seller has good title to, and is the sole legal and beneficial owner of, the products, and that the products are not subject to any third party rights or restrictions including in respect of third party intellectual property rights and/or any criminal, insolvency or tax investigation or proceedings

Returns and Refunds

  1. Returns of products by buyers and acceptance of returned products by sellers shall be managed by us in accordance with the returns page on the marketplace, as may be amended from time to time. Acceptance of returns shall be in our discretion, subject to compliance with applicable laws of the territories.
  2. Refunds in respect of returned products shall be managed in accordance with the refunds page on the marketplace, as may be amended from time to time. Our rules on refunds shall be exercised in our discretion, subject to applicable laws of the territories. We may offer refunds, in our discretion:
    1. in respect of the product price;
    2. local and/or international shipping fees (as stated on the refunds page); and
    3. by way of store credits, wallet refunds, vouchers, mobile money transfer, bank transfers or such other methods as we may determine from time to time.
  3. Returned products shall be accepted and refunds issued by Mereje Marketplace, for and on behalf of the seller.
  4. Changes to our returns page or refunds page shall be effective in respect of all purchases made from the date of publication of the change on our website.


Your order will be fulfilled by the estimated delivery date set out in the Order Confirmation, unless there is an Event Outside Our Control. If we are unable to meet the estimated delivery date because of an Event Outside Our Control, we may contact you with a revised estimated delivery date.

Delivery will be completed when the Product is delivered to the address you gave us. The Products will be your responsibility from the completion of delivery. You own the Products once we have received payment in full, including all applicable delivery charges.

International Delivery

We deliver to the countries set out on each Seller Shop page (Delivery Destinations). However there are restrictions on some Products for certain Delivery Destinations, so please review the information on each Seller Shop page together with the associated costs carefully before ordering Products.

If you order Products from the Site for delivery to a Delivery Destination which is outside of the UK, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination.

We require that the seller is responsible for payment of any import duties and taxes for Product(s) delivered to the UK. You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.

Price Of Products And Delivery Charges

The prices of the Products will be as quoted on the Site from time to time. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However if we discover an error in the price of Product(s) you ordered, we advise that you read in order to know what to do.

Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with an Order Confirmation.

The price of a Product includes VAT (where relevant) at the applicable current rate chargeable in the UK for the time being. The price of a Product does not include delivery charges. Our delivery charges are as quoted on the Site. To check current delivery charges, please refer to the relevant Seller Shop page for the Product you are ordering.

  1. The Site contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on the Site may be incorrectly priced. We will normally check prices as part of our dispatch procedures so that:

  1. where the Product's correct price is less than the price stated on the Site, we will issue you with a refund for the difference between the price you paid and the actual price of the Product. However, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price;
  2. and if the Product's correct price is higher than the price stated on the Site, we will contact you by email as soon as possible to inform you of this error. We will then give you the option of cancelling your order or cancelling your order and continuing to purchase the Product at the correct price. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process within 7 days, we will treat the order as cancelled and notify you in writing.


You can only pay for Products using your PayPal balance or any major debit or credit card through Mereje's online payment processing system. We accept the following cards: Discover, Visa/Visa Debit/Visa Electron, Mastercard, Maestro, and American Express (AMEX). Payment for the Products and all applicable delivery charges is in advance. After the payment is approved, we will dispatch your Products using the shipping method you selected on purchase.

Rules About Your Content

  1. In these general terms and conditions, "your content" means:
    1. all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our marketplace for storage or publication, processing by, or onward transmission; and
    2. all communications on the marketplace, including product reviews, feedback and comments.
  2. Your content, and the use of your content by us in accordance with these general terms and conditions, must be accurate, complete and truthful.
  3. Your content must be appropriate, civil and tasteful, and accord with generally accepted standards of etiquette and behaviour on the internet, and must not:
    1. be offensive, obscene, indecent, pornographic, lewd, suggestive or sexually explicit;
    2. depict violence in an explicit, graphic or gratuitous manner; or
    3. be blasphemous, in breach of racial or religious hatred or discrimination legislation;
    4. be deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory;
    5. cause annoyance, inconvenience or needless anxiety to any person; or
    6. constitute spam.
  4. Your content must not be illegal or unlawful, infringe any person's legal rights, or be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law). Your content must not infringe or breach:
    1. any copyright, moral right, database right, trademark right, design right, right in passing off or other intellectual property right;
    2. any right of confidence, right of privacy or right under data protection legislation;
    3. any contractual obligation owed to any person; or
    4. any court order
  5. You must not use our marketplace to link to any website or web page consisting of or containing material that would, were it posted on our marketplace, breach the provisions of these general terms and conditions
  6. You must not submit to our marketplace any material that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
  7. The review function on the marketplace may be used to facilitate buyer reviews on products. You shall not use the review function or any other form of communication to provide inaccurate, inauthentic or fake reviews.
  8. You must not interfere with a transaction by: (i) contacting another user to buy or sell an item listed on the marketplace outside of the marketplace; or (ii) communicating with a user involved in an active or completed transaction to warn them away from a particular buyer, seller or item; or (iii) contacting another user with the intent to collect any payments
  9. You acknowledge that all users of the marketplace are solely responsible for interactions with other users and you shall exercise caution and good judgment in your communication with users. You shall not send them personal information including credit card details.
  10. We may periodically review your content and we reserve the right to remove any content at our discretion for any reason whatsoever.
  11. If you learn of any unlawful material or activity on our marketplace, or any material or activity that breaches these general terms and conditions, you may inform us by contacting us

Our Rights To Use Your Content

  1. You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content across our marketing channels and any existing or future media.
  2. You grant to us the right to bring an action for infringement of the rights
  3. You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law
  4. Without prejudice to our other rights under these general terms and conditions, if you breach our rules on content in any way, or if we reasonably suspect that you have breached our rules on content, we may delete, unpublish or edit any or all of your content.

Use of Website and Mobile Applications

  1. In this section "marketplace" and "website" shall be used interchangeably to refer to Mereje Marketplace’s websites and mobile applications.
  2. You may:
    1. view pages from our website in a web browser;
    2. download pages from our website for caching in a web browser;
    3. print pages from our website for your own personal and noncommercial use, providing that such printing is not systematic or excessive;
    4. stream audio and video files from our website using the media player on our website; and
    5. use our marketplace services by means of a web browser, subject to the other provisions of these general terms and conditions.
  3. Except as expressly permitted in this section or the other provisions of these general terms and conditions, you must not download any material from our website or save any such material to your computer
  4. You may only use our website for your own personal and business purposes in respect of selling or purchasing products on the marketplace
  5. Except as expressly permitted by these general terms and conditions, you must not edit or otherwise modify any material on our website.
  6. Unless you own or control the relevant rights in the material, you must not:
    1. republish material from our website (including republication on another website);
    2. sell, rent or sub-license material from our website;
    3. show any material from our website in public;
    4. exploit material from our website for a commercial purpose; or
    5. redistribute material from our website.
  7. You may forward links to products on our website and redistribute our newsletter and promotional materials in print and electronic form to any person.
  8. We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website during server maintenance or when we update the website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.
  9. You must not:
    1. use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;
    2. use our website in any way that is unethical, unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
    3. hack or otherwise tamper with our website;
    4. probe, scan or test the vulnerability of our website without our permission;
    5. circumvent any authentication or security systems or processes on or relating to our website;
    6. use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
    7. impose an unreasonably large load on our website resources (including bandwidth, storage capacity and processing capacity);
    8. decrypt or decipher any communications sent by or to our website without our permission;
    9. conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
    10. access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
    11. use our website except by means of our public interfaces;
    12. violate the directives set out in the robots.txt file for our website;
    13. use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing); or
    14. do anything that interferes with the normal use of our website.

Copyright and Trademarks

  1. Subject to the express provisions of these general terms and conditions:
    1. we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
    2. all the copyright and other intellectual property rights in our website and the material on our website are reserved.
  2. Mereje’s logos and our other registered and unregistered trademarks are trademarks belonging to us; we give no permission for the use of these trademarks, and such use may constitute an infringement of our rights.
  3. The third party registered and unregistered trademarks or service marks on our website are the property of their respective owners and we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any license to exercise such rights

Data Privacy

  1. Buyers agree to processing of their personal data in accordance with the terms of Mereje’s Privacy
  2. Mereje shall process all personal data obtained through the marketplace and related services in accordance with the terms of our Privacy Policy.
  3. Sellers shall be directly responsible to buyers for any misuse of their personal data and Mereje Marketplace shall bear no liability to buyers in respect of any misuse by sellers of their personal data.

Due Diligence and Audit Rights

  1. We operate an anti-money laundering compliance program and reserve the right to perform due diligence checks on all users of the marketplace.
  2. You agree to provide to us all such information, documentation and access to your business premises as we may require:
    1. in order to verify your adherence to, and performance of, your obligations under this Agreement;
    2. for the purpose of disclosures pursuant to a valid order by a court or other governmental body; or
    3. as otherwise required by law or applicable regulation

Mereje’s Role As a Marketplace

  1. You acknowledge that:
    1. we do not confirm the identity of all marketplace users, check their credit worthiness or bona fides, or otherwise vet them;
    2. we do not check, audit or monitor all information contained in listings;
    3. we are not party to any contract for the sale or purchase of products advertised on the marketplace;
    4. we are not involved in any transaction between a buyer and a seller in any way, save that we facilitate a marketplace for buyers and sellers and process payments on behalf of sellers;
    5. we are not the agents for any buyer or seller
  2. Accordingly we will not be liable to any person in relation to the offer for sale, sale or purchase of any products advertised on our marketplace; furthermore we are not responsible for the enforcement of any contractual obligations arising out of a contract for the sale or purchase of any products and we will have no obligation to mediate between the parties to any such contract.
  3. We do not warrant or represent:
    1. the completeness or accuracy of the information published on our marketplace;
    2. that the material on the marketplace is up to date;
    3. that the marketplace will operate without fault; or
    4. that the marketplace or any service on the marketplace will remain available.
  4. We reserve the right to discontinue or alter any or all of our marketplace services, and to stop publishing our marketplace, at any time in our sole discretion without notice or explanation.
  5. We do not guarantee any commercial results concerning the use of the marketplace.
  6. To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of these general terms and conditions, our marketplace and the use of our marketplace.

Limitations and Exclusions of Liability

  1. Nothing in these general terms and conditions will:
    1. limit any liabilities in any way that is not permitted under applicable law; or
    2. exclude any liabilities or statutory rights that may not be excluded under applicable law.
  2. The limitations and exclusions of liability set out in this section and elsewhere in these general terms and conditions:
    1. are subject to this section and
    2. govern all liabilities arising under these general terms and conditions or relating to the subject matter of these general terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these general terms and conditions
  3. In respect of the services offered to you free of charge we will not be liable to you for any loss or damage of any nature whatsoever.
  4. Our aggregate liability to you in respect of any contract to provide services to you under these general terms and conditions shall not exceed the total amount paid and payable to us under the contract. Each separate transaction on the marketplace shall constitute a separate contract for the purpose of this section
  5. Notwithstanding the section above, we will not be liable to you for any loss or damage of any nature, including in respect of:
    1. any losses occasioned by any interruption or dysfunction to the website;
    2. any losses arising out of any event or events beyond our reasonable control;
    3. any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill;
    4. any loss or corruption of any data, database or software; or
    5. any special, indirect or consequential loss or damage.
  6. We accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the marketplace or these general terms and conditions (this will not limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
  7. Our marketplace includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations. We have no control over third party websites and their contents, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.


  1. You hereby indemnify us, and undertake to keep us indemnified, against:
    1. any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to any third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of your use of our marketplace or any breach by you of any provision of these general terms and conditions or the Mereje codes, policies or guidelines; and
    2. any VAT liability or other tax liability that we may incur in relation to any sale, supply or purchase made through our marketplace, where that liability arises out of your failure to pay, withhold, declare or register to pay any VAT or other tax properly due in any jurisdiction.


Breaches of These General Terms and Conditions

  1. If we permit the registration of an account on our marketplace it will remain open indefinitely, subject to these general terms and conditions.
  2. If you breach these general terms and conditions, or if we reasonably suspect that you have breached these general terms and conditions or any Mereje Marketplace codes, policies or guidelines in any way we may:
    1. temporarily suspend your access to our marketplace;
    2. permanently prohibit you from accessing our marketplace;
    3. block computers using your IP address from accessing our marketplace;
    4. contact any or all of your internet service providers and request that they block your access to our marketplace;
    5. suspend or delete your account on our marketplace; and/or
    6. commence legal action against you, whether for breach of contract or otherwise.
  3. Where we suspend, prohibit or block your access to our marketplace or a part of our marketplace you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

Entire Agreement

These general terms and conditions and the Mereje codes, policies and guidelines (and in respect of sellers the seller terms and conditions) shall constitute the entire agreement between you and us in relation to your use of our marketplace and shall supersede all previous agreements between you and us in relation to your use of our marketplace


Should these general terms and conditions, the seller terms and conditions, and the Mereje codes, policies and guidelines be in conflict, these terms and conditions, the seller terms and conditions and the Mereje codes, policies and guidelines shall prevail in the order here stated.


  1. We may revise these general terms and conditions, the seller terms and conditions, and the Mereje codes, policies and guidelines from time to time.
  2. The revised general terms and conditions shall apply from the date of publication on the marketplace.


  1. If a provision of these general terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
  2. If any unlawful and/or unenforceable provision of these general terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.


  1. You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these general terms and conditions.
  2. You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these general terms and conditions.

Third party rights

  1. These general terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party
  2. The exercise of the parties' rights under a contract under these general terms and conditions is not subject to the consent of any third party

Law and Jurisdiction

  1. These general terms and conditions shall be governed by and construed in accordance with the laws of the territory.
  2. Any disputes relating to these general terms and conditions shall be subject to the exclusive jurisdiction of the courts of the territories.




Mereje Marketplace owns and operates this platform from the United Kingdom that allows merchants to sell their products to the public over the internet. This platform is currently provided on the website but may be provided on different websites or applications in the future.

The merchant will have the opportunity to sell their products on the Mereje Marketplace platform. Mereje is entitled to accept purchases on behalf of the seller. The service provided by Mereje is limited to referring customers to the merchant and accepting orders and payments on their behalf. In addition to this at Mereje's discretion they may provide the merchant with analytics about the performance of the merchant's products and additional marketing support. This support may be reflective of the agreed level of commission.

The merchant authorised Mereje to accept binding orders from customers on their behalf. Mereje may carry out changes to the website or service, or suspend the service, without notice.

Mereje's Rights and Obligations

The merchant acknowledges that the relationship between customers and Mereje is governed by the privacy policy and the general terms and conditions, both available on the website. Mereje will present on the website the products listed by the seller. The merchant will be responsible for listing their own products.

Mereje is authorised to accept binding sales on behalf of the merchant and will be careful to pass order data on to the merchant as well as technology allows. In order to maintain its reputation for quality and high standard of service, Mereje reserves the right to terminate the relationship with the merchant if the merchant repeatedly receives bad reviews or complaints, or fails to comply with our recommendations.

Merchant's Rights and Obligations

The merchant is obliged to provide all the information necessary when listing a product on This should include but is not limited to, a detailed title and subtitle, price, quantity, picture and description. The merchant must never knowingly deceive a potential customer by misrepresenting their product/s. The merchant must notify Mereje of any changes to the detail of their listings while uploaded on the site.

The merchant guarantees that information listed on Mereje relating to his products satisfies all legal requirements, and in particular satisfies information requirements for consumer protection. The merchant will be responsible for keeping an up-to-date inventory of all their products listed on Mereje Marketplace.

The merchant guarantees that the information provided by him does not violate any third party's copyright. The merchant will contact the customers no more than is necessary for processing the transactions referred by Mereje. In particular, the merchant will not send any advertising email or other commercial advertisements to the customer without prior agreement from Mereje or the expressed wish of the customer. When delivering products sold via Mereje, the merchant will not advertise any of Mereje's competitors.

The merchant will process orders and arrange delivery with all reasonable care the moment receipt of confirmation of sale is received through the Mereje site via email and/or text message. The delivery options and time indicated on their listing is binding, orders should be fulfilled within 1 working day. The merchant is required to keep his advertised products and services available to the best of his ability. Repeated stock-outs will result in the removal of the merchant and all their products from the Mereje platform. If the merchant cannot fulfill an order submitted to him, he must notify Mereje as soon as possible, and within 1 day of receiving the order at the latest.

The merchant agrees to adhere to his range of products and prices as provided to Mereje and as described on their listing on the website. The merchant guarantees that there are no ongoing criminal, bankruptcy or tax proceedings or other penalties outstanding in relation to the products they are selling through the platform. The merchant further guarantees to take great care to keep up-to- date his range of products, stock count, prices and associated terms and conditions, like delivery fees.


The merchant agrees to pay Mereje a fixed percentage commission on the gross revenue from their sales made through the Mereje Marketplace platform. Depending on the category it may be appropriate to agree different commission percentages for certain items or product categories.

Mereje Marketplace may start charging additional fees for the sale of goods through the Mereje platform at any point. These may include but are not limited to, listing fees, multiple photos fees and enhanced marketing fees. In the event of the introduction of further fees, the merchant will be notified prior to their commencement in writing and they will have the option to opt out.

Mereje reserves the right to adjust the percentage commission, providing suitable notice is served in advance to the merchant. Mereje will give the merchant adequate notice of any commission changes, in writing. This does not cover adjustments that constitute a material change of the contract terms, which would require an additional agreement on the change.

Customer Online Payment

In case of electronic payment by the customer (e.g. by credit card, debit card, or Wireless online Transfer), Mereje collects the payment for the relevant order in Mereje's name on behalf of the merchant, and pays it out to the merchant.

The merchant will keep receipts of deliveries to customers for at least 13 months and make those available on request. In case of problems that may cause the order to be rescinded, or in case of a delivery failure, the merchant must immediately notify Mereje by phone so that the credit card payment may be cancelled.

The merchant bears the risk of abuse of the payment medium (e.g. of credit card or debit card fraud). If a fraudulent payment has been credited to the merchant, Mereje reserves the right to correct the amount the merchant is invoiced to offset this payment.

Invoicing and Merchant Payment

Mereje's invoices may be delivered by email, online, fax, post or in person. They include Mereje's claims on the merchant, commission, and, if applicable, other fees. Mereje is to send a monthly statement of confirmed orders to the Supplier by the 10th of each month after which the supplier will have 5 days for verification and commission settlement.

The merchant is to pay commission to Mereje by the 5th day of receiving the monthly statement unless there are disputes/clarifications needed which have to be conveyed to Mereje in writing within the allocated 5 days.

In case the supplier receives the payment of sold products/services on directly, supplier is bound to pay the agreed commission to Mereje in 5 days of receiving statement each month. Payments would be made by bank transfer or cross cheque payable to ‘Mereje’.


The merchant indemnifies Mereje from all claims arising in relation to matters outside Mereje's control, including but not limited to the quality of goods and services provided by the seller. The merchant further indemnifies Mereje from third parties' claims resulting from any violation of laws and regulations by the seller.

Mereje cannot guarantee that its service will be free from all malfunctions, but will exercise all reasonable care and skill to resolve any such case. VAT liability rests with the merchant and Mereje will not be responsible for any VAT issues.


Both parties are obliged to treat confidentially the content of this agreement, as well as all other information and data they acquire in connection with the partnership, and not use it for purposes outside the scope of this contract or pass it on to third parties. This obligation is in force for 1 year after the termination of the contract. Both parties are obliged to follow privacy laws and handle accordingly all data related to customers, suppliers and business partners.


Mereje has the right to freely maintain the merchant's listing and its ranking on the website. Mereje offers customers the opportunity to give ratings and reviews of the merchant's goods and services on the website, and has the right but not the obligation to publish these online and make them visible to all customers. Mereje reserves the right to delete ratings and reviews.

Mereje may scan, transcribe, and publish online the merchant's listings, logos and other materials required. The merchant grants to Mereje a royalty- free, perpetual, unrestricted licence to use and distribute any materials provided by him, for the purpose of advertising Mereje's service. In particular, this includes use in Google AdWords campaigns, domain name registrations and other online marketing and search engine optimization measures.

Terms and Termination

This Terms is valid as soon as the merchant signs the contract, or fulfils an order referred by Mereje, and remains valid indefinitely, until termination by either party. Termination can occur at any time, with a period of notice of one month, in writing, by email, post or fax. The revenues generated during this notice period are still subject to the partnership agreement. The right to immediate termination by either party for an important cause remains unaffected.

The right to immediate termination in particular covers the case where the merchant repeatedly receives negative ratings and reviews on the website, and when these are not obviously unjustified. Repeatedly providing misleading information or withholding information required to present the merchant's items is also grounds for immediate termination. Typos, mistakes and transmission errors are excluded from this, as long as they are not caused with intent or by gross negligence.


If a single clause in this agreement is invalid, both parties will endeavor to replace the invalid clause by a valid one that reproduces as closely as possible the intended economic meaning of the invalid clause. The validity of the rest of the agreement remains unaffected. This applies in particular if the agreement is found to be incomplete.

Mereje reserves the right to modify his general terms and conditions without giving any justification. In that case, Mereje will give the merchant adequate notice via email. The notice will contain advice on the right and period of objection to the changes, and on the consequences of leaving unexercised the right to object.

Any terms and conditions of the merchant are not part of this agreement unless Mereje Marketplace expressly agrees to adhere to them in writing.


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